What Happens to Your Xero Data If You Cancel?

January 31, 2026 7 min read
What Happens to Your Xero Data If You Cancel?

Understanding the Consequences of Cancelling Your Xero Subscription

As a business owner or financial manager, it's crucial to understand the implications of cancelling your Xero subscription. Whether you're switching to another accounting platform, downsizing, or re-evaluating your financial management strategies, knowing how your data is handled post-cancellation is vital for maintaining business continuity and ensuring compliance.

What Happens to Your Xero Data After Cancellation?

When you decide to cancel your Xero subscription, you might wonder what will happen to your valuable accounting data. Xero provides a grace period after cancellation, during which your data remains accessible. This period allows you to export and secure your information before it's permanently deleted.

Steps to Secure Your Data Before Cancelling

Before you cancel your Xero subscription, take the following steps to ensure that your data is safe and accessible:

  1. Export Your Financial Data: Xero allows you to export data, including invoices, bills, and reports. Ensure you download everything you need for future reference.
  2. Save Contact Information: Export your customer and supplier contact details to maintain your business relationships.
  3. Download Attachments: Remember to download any documents or attachments stored in Xero, such as receipts or contracts.
  4. Backup Your Data: Use a service like Boxkite to automatically back up your Xero data to a secure location, ensuring it's protected from loss.

How to Export Data from Xero

Exporting data from Xero is a straightforward process. Here's how you can do it:

  • Navigate to the specific section of Xero (e.g., invoices, contacts, reports).
  • Select the items or reports you wish to export.
  • Choose the export option, typically available in formats like CSV or PDF.
  • Save the exported files to a secure location on your computer or cloud storage.

Legal and Compliance Considerations

It's essential to consider the legal and compliance implications of cancelling your Xero subscription. Depending on your jurisdiction, you may be required to retain financial records for a certain number of years.

Disclaimer: This article is for informational purposes only and does not constitute legal or tax advice. Please consult with a qualified professional for advice specific to your situation.

Ensuring Data Compliance

To ensure compliance with data retention laws:

  • Familiarise yourself with local laws regarding financial record retention.
  • Ensure all exported data is stored securely and accessibly for the required period.
  • Consider using a backup service like Boxkite to facilitate easy retrieval of historical data.

Mitigating Risks with Boxkite

Data loss can have significant repercussions for your business. By using a service like Boxkite, you can mitigate these risks by ensuring your Xero data is continuously backed up to Dropbox. This not only protects against accidental deletion but also provides a reliable disaster recovery solution.

Benefits of Using Boxkite

Boxkite offers several benefits to help protect your Xero data:

  • Automated Backups: Schedule regular backups to ensure your data is always up to date.
  • Secure Storage: Store your backups in a secure Dropbox account, accessible only to authorised personnel.
  • Easy Restoration: Quickly restore data to Xero or another accounting platform if needed.

Conclusion

Cancelling your Xero subscription doesn't have to mean losing access to your valuable financial data. By taking proactive steps to export and back up your information, you can ensure business continuity and compliance. Services like Boxkite offer an added layer of protection, safeguarding your data against potential loss or disaster.

Ready to secure your Xero data? Try Boxkite today and enjoy peace of mind knowing your financial information is safe and accessible when you need it.