E-commerce means high volume, multiple channels, and complex integrations. Shopify, Amazon, eBay, WooCommerce—all feeding data into Xero through connectors that can fail, duplicate, or lose transactions. Boxkite automatically backs up everything to your Dropbox, so you always have a complete record of your online sales.
E-commerce accounting is integration-heavy. You're not entering transactions manually— they're flowing in automatically from Shopify, syncing from Amazon via A2X, arriving from PayPal and Stripe. Each integration is a potential point of failure. When connectors glitch, update, or lose sync, your Xero data can become incomplete or corrupted.
The volume compounds the problem. A retail shop might process 50 transactions a day. An e-commerce business can do 500 or 5,000. When something goes wrong with an integration during a busy period, you can lose hundreds of transactions before anyone notices. Manual reconstruction from platform reports is tedious and error-prone.
Multi-channel selling adds another layer. You're reconciling Shopify payouts, Amazon settlements, eBay fees, and direct sales—all with different fee structures, refund policies, and reporting formats. If your integration history is incomplete, matching bank deposits to sales becomes guesswork.
High volume and complex integrations mean more opportunities for data loss. These scenarios happen to online sellers regularly.
Your Amazon integration fails during Black Friday week. When it reconnects, it either duplicates three days of orders or misses them entirely. Your Xero data now doesn't match your marketplace reports, and reconciling thousands of transactions manually is a nightmare.
You migrate from WooCommerce to Shopify, or switch accounting connectors. The new integration doesn't import historical data correctly, and your old connector access expires. Two years of order history and customer data is now incomplete in Xero.
A customer files a chargeback for an order from 8 months ago claiming non-delivery. You need the original invoice, shipping confirmation, and payment record to dispute it. If that data was deleted or the integration lost it, you're eating the loss.
HMRC or another tax authority audits your cross-border sales. You need to show exactly what you sold, where, and what VAT was charged. Your marketplace connector only keeps 90 days of detailed data. Without Boxkite backups, you can't prove compliance.
Your e-commerce data passes through multiple systems before reaching Xero: customer places order → platform processes it → payment provider settles funds → connector syncs to Xero. Each step is a potential failure point.
Connectors have their own data retention limits. Marketplaces change their APIs. Platforms update and break integrations. When something in this chain fails, you need an independent record of what your data looked like before the problem.
Selling online—especially cross-border—creates significant compliance obligations. VAT on digital services, marketplace facilitator rules, and consumer protection laws all require detailed transaction records that you may need to produce years later.
Boxkite checks Xero hourly and captures any new transactions. High-volume sellers get continuous protection without manual intervention.
Every order, refund, fee, and settlement that reaches Xero is preserved. Your multi-channel sales history stays intact regardless of connector changes.
Boxkite backs up from Xero directly. If your Shopify connector fails or your A2X subscription lapses, your backup continues working.
Chargebacks, refund disputes, tax audits—when you need to prove what happened, your Dropbox backup has the evidence.
These platforms and connectors feed data into Xero for e-commerce sellers. Whatever reaches Xero from these integrations is captured in your backup:
Boxkite backs up data in Xero. It doesn't connect to marketplaces directly—it preserves whatever your connectors sync to Xero.
Don't let an integration failure during peak season become a data disaster. Start protecting your Xero data today with a free trial.
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