Backup Xero + GoCardless Data

GoCardless handles your Direct Debit payments. When payment data syncs to Xero, Boxkite automatically backs it up—protecting recurring payment records, failed payments, and reconciliation data.

What GoCardless Data Gets Backed Up?

When your GoCardless integration syncs to Xero, the following data is captured in your Boxkite backup:

Direct Debit payment records
Failed payment notifications
Payout reconciliation data
GoCardless fees
Customer mandate records
Recurring subscription payments
Refund transactions
Bank reconciliation entries

Integration Risks

Direct Debit integrations handle sensitive recurring payment data. Here's what can go wrong:

Failed Payment Disputes

A customer claims they didn't authorise a Direct Debit or disputes a failed payment charge. You need historical records showing the mandate setup and payment attempts. Boxkite backups provide this audit trail.

Reconciliation Gaps

GoCardless payouts don't match your Xero records. The integration had issues, manual corrections were made, and now the trail is unclear. Historical backups show what was recorded and when.

Subscription Billing Queries

A long-term customer queries their payment history going back years. Without complete records, you can't show exactly what was billed and collected.

How Boxkite Protects Your GoCardless Data

Recurring Payment History

Complete record of subscription and recurring payments collected through Direct Debit.

Failed Payment Records

Track failed collections and retry attempts as recorded in Xero.

Payout Reconciliation

Match GoCardless payouts to Xero records with historical backup data.

Dispute Evidence

Timestamped records for handling payment disputes and customer queries.

FAQs

Protect Your GoCardless + Xero Data

Start backing up your Direct Debit payment data today.

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